Frequently Asked Questions

Placements give students the opportunity to gain skills specific to their subject or industry of choice as well as the employability skills required for real-life work. It also increases their knowledge of an industry or sector, allowing them to make better-informed decisions about future career choices. And as this is an accredited unit it needs to be completed as part of your Certificate.

It is your responsibility to complete the Work Placement, we allocate 10 to 12 weeks for completion. A re-enrolment fee may occur if you do not complete on the final due date.

It is your responsibility to complete the Work Placement, we allocate 3 weeks for completion. A re-enrollment fee may occur if you do not complete on the final due date

Your workplace needs to have all the required equipment to meet the Assessment Conditions found on Your Work Placement Coordinator will visit your workplace to ensure its eligibility. Please check Work Placement Requirements for the units in the next section and click on the link below to find the equipment list: 

  1. SITHCCC020: 
  2. SITHKOP005:

Firstly, you have to create an account according to your respective role, then you will be able to book an appointment by selecting slots from given free slots. A confirmation mail will be sent to you having your appointment details.

Placement agreement and Finalize the logbook for each unit then get all the other required documents signed by your supervisor.

Evidence of your placement, depending on the unit requirements will need to be provided.

You will need to write a formal email to your placement coordinator and explain in detail why you wish to terminate your agreement. SkilTrak will then gets in touch with the Host Employer and decide on the final outcome. The Host Employer may also choose to terminate your agreement if you fail to show dedication, commitment, professionalism or if they do not have enough work to give you. Should this happen, you will be notified by us via email.

It will depend on your availability, we have based your Work Placement completion to be finalized within 10 weeks for SITHCCC020 or 3 weeks for SITHKOP005 (depending on the host employer restrictions) at an average of 16-20 hours a week are most likely the requirements.

If a student is injured during placement, the procedure below should be followed for lodging a Work Cover claim: 

a)The student completes and signs a Worker’s Injury Claim form with the assistance of the host employer and/or the institute (if required); 

b)The institute should complete and sign the Employer section of the Worker’s Injury Claim form and an Employers Injury Claim Report form, in consultation with the host employer as necessary;

 c)The institute should then forward the original copy of both claim forms, any medical certificates and accounts and a certified copy of the practical placement to: 

CGU Workers Compensation Victoria

 PO Box 2090S

 Melbourne 901

Phone: (03) 8603 1165 

Fax: (03) 8804 944 


Any general queries in regard to Work Cover insurance eligibility matters should be directed to CGU (and not Skills Victoria) as follows: 


Claims Manager CGU 

Worker Compensation 

Phone: 03 869 1986 


Despite these procedures, nothing prevents any of the parties in law from lodging claims directly with CGU. 

The institute must forward these forms to CGU within 10 days of receiving the forms from the host employer. Copies of all forms and records should be permanently filed in case legal or insurance proceedings arise. 

The Worker’s Injury Claim form and the Employer Injury Claim Report forms are available from any post office. Host employers are also encouraged to keep copies that are readily available. 


Note: The above is necessary to establish any entitlement to compensation that you may have under the Department’s insurance policy.

Issues pertaining to your placement should be resolved as early as possible. Your Work placement Coordinator and employer have agreed on dispute resolution procedures. Do not hesitate to contact your Work placement Coordinator if you experience any difficulties or issues while on your practical placement.Most importantly, you should enjoy your practical placement.

It is a great opportunity for you to experience real working life, while you acquire valuable skills and experience to help you gain employment in the future.